As a Payoneer user, there may come a time when you need to renew your card or reorder a lost or stolen card. In order to ensure that your card makes it safe and sound to its desired destination, you need to make sure that you provide your address details in the most accurate way possible. Providing incomplete or incorrect information can mean delays in the approval process or in receiving your card. In some cases, the envelope may even have to be returned to the card issuer. In an effort to help ensure the best experience for our customers, please follow the tips below.
Please Note that only English characters or digits can be entered in the address fields.
An asterisk (*) by the field name indicates that this is a mandatory field and must be filled.
In the Address 1 and Address 2 fields, space is limited to 30 characters. Here are a few quick tips to save room:
Use abbreviation: apartment = apt, building = bldg, avenue = ave, and street = st
Beware of extra spaces: Ave 13-56 instead of Avenue 13 – 56
Don’t be wordy: Apt. #101 instead of Apartment Number 101
If you’ve filled in your address fully and correctly, look forward to receiving an email from them with the estimated date on which your card will arrive.
- Address
In the Address 1 and Address 2 fields, space is limited to 30 characters. Here are a few quick tips to save room:
Use abbreviation: apartment = apt, building = bldg, avenue = ave, and street = st
Beware of extra spaces: Ave 13-56 instead of Avenue 13 – 56
Don’t be wordy: Apt. #101 instead of Apartment Number 101
- Country:Select the country of your residence.
If renewing your card and you need to change the country of residence, please contact Payoneer Customer Care for assistance.
- City
Skip the use of commas. For example: Lahore Punjab and not Lahore, Punjab.
If you’re from the United States, enter only the name of your city. You will select the name of your state in a separate field.
If you’re from the United States, enter only the name of your city. You will select the name of your state in a separate field.
- Zip
If you’ve filled in your address fully and correctly, look forward to receiving an email from them with the estimated date on which your card will arrive.
If your card hasn’t arrived by that date, check at your local post office to make sure it isn’t marked as undeliverable. Be sure to also check out their Support Center for FAQs regarding card shipping.
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